Privacy Policy

Introduction

Sku Harmony ("we," "our," or "us") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application ("the App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

When you install and use Sku Harmony, we collect the following types of information:

Store Information

Store URL, profile ids (e.g. Square merchant id, Shopify shop id, etc)
Product catalog data including SKUs, prices, inventory levels, and product descriptions
Store settings and configuration preferences

User Information

Store owner's email address
Installation and usage timestamps
Sync preferences and rule configurations

Technical Information

API access tokens
Log data
Device information
Usage statistics

How We Use Your Information

To provide and maintain our App's core functionality
To synchronize inventory and product data between your connected stores
To notify you about changes or updates to your synced inventory
To provide customer support
To detect, prevent, and address technical issues
To improve our App's performance and user experience

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information. Your data is stored securely in cloud-based servers with industry-standard encryption. We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With your explicit consent
To comply with legal obligations
To protect and defend our rights or property
To prevent or investigate possible wrongdoing in connection with the App

Third-Party Services

Our App integrates with Shopify and Square POS. Please review their respective privacy policies to understand how they handle your data:

Your Rights As A Visitor

Choice and consent: By providing your information to us, you consent to us collecting, holding, using and disclosing it in accordance with this privacy policy. You are free to refuse our request for information, with the understanding that we may not be able to provide our full suite of services. If you are under 18 years of age, you must supply evidence of your parent or legal guardian’s knowledge and permission of you providing us with information.
Information from third parties: If we receive information about you from a third party, we’ll protect it as set out in this privacy policy. If you are a third party providing information about somebody else (eg. an agency operating on behalf of a client), you represent and warrant that you have that person’s consent to provide their information to us.
Restrict: You may choose to restrict the collection or use of your personal information by contacting customer support. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.
Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below, and we will take reasonable steps to rectify the issue.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us here.